1. Introduction
At RPM Metal Industries, we are committed to transparency and protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you visit our website rpmmetal.co.in. By using our Site, you agree to this policy.
2. Information We Collect
- Personal Information: Name, email address, phone number, company name, billing/shipping address.
- Technical Information: IP address, browser type, operating system, device type, pages visited.
- Cookies & Tracking Data: Information collected using cookies and similar technologies.
3. How We Use Your Data
- To process enquiries, quotations, and orders.
- To provide customer support and respond to your requests.
- To send marketing emails or updates (where permitted).
- To improve our website, services, and user experience.
4. Data Sharing
We do not sell your personal information. However, we may share data with:
- Trusted third-party service providers (couriers, payment gateways, IT service providers).
- Legal or regulatory authorities, if required by law.
5. Cookies
Our Site uses cookies to enhance your browsing experience and analyze usage. You can disable cookies in your browser settings. Please note, disabling cookies may affect some site features.
6. Data Retention
We retain your personal data only as long as necessary for fulfilling the purposes outlined in this policy, or as required by law. For example, order and invoice data may be stored for up to 7 years to comply with tax regulations.
7. Security Measures
We implement SSL encryption, firewalls, secure servers, and restricted access to protect your data. However, no method of transmission over the Internet is 100% secure.
8. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of external sites.
9. Your Rights
You have the right to:
- Access, correct, or delete your personal information.
- Request a copy of the data we hold about you.
- Withdraw consent for marketing communications.
If you wish to exercise these rights, please contact us using the details below.
10. Children’s Privacy
Our services are not intended for individuals under 13 years of age (or under 16 in the EU). We do not knowingly collect personal information from children. If we discover such data, we will delete it immediately.
11. Policy Updates
We may update this Privacy Policy from time to time. Changes will be posted on this page with the revised date. Last updated: September 20, 2025
12. Contact Information
If you have any questions about this Privacy Policy, please contact us:
Email: info@rpmmetal.co.in
Phone: +91-288-2568490
Address: GIDC-I, Shankar Tekri Udyognagar, Shed No. SP-405-B, Jamnagar-361004, Gujarat, India